I called when I got up as the power was out and the generator did not kick is as normal when power fails. The crew was here within 2 hours and had it repaired within an hour. Apparently, the battery failed. We expected to have it replaced when they advised us to do so at a prior regular maintenance check. They were prompt and courteous as well as efficient. 5 stars for so many reasons.
Came out within hours of calling them to repair damage caused by tree falling during ice storm. Professional, polite, knowledgeable, I will call them first for any electrical issues in the future. Good job Taylor! Thank you!
I hired them to install an outlet for my hot tub and they sent an installer named Steve. He was on time, and polite. I was not there so my wife was , alone with the kids, and he made my wife feel comfortable. He worked fast and efficiently. HE even did some extra work and did it all for a great price. way less than what I expected to have to pay. I will definitely use this company again becausea of Steve. I want workers like him working for me!
I called them because we needed a breaker box replaced. They sent someone out and took pictures so far so good. After that though is were it goes bad. I called them 9 days after they took the pictures and they hadn’t even looked at them. They have never called me or sent me an estimate. It has been 2 weeks now. Never doing business with them again.Edit: Turns out they sent an estimate but I never got it since my email was misspelled in their e-mail. They got back to me after I posted this review. Still Not happy took 10 days from getting pictures to get the estimate sent, but that is still much better than being ignored for 2 weeks.
At first we have the issue about the power on and off ,we call some company but it hard to make an apptm,,there is one on the go but it looks like they don't know what their doing and the issue keep comg back,we call Hi Tech and their very responsive,very professional and very nice people,they come to the house and fixed the issue.The other one, the typhone hit the tree that connect to the power line the house,,Hi Tech is the best they relocate the pole and they doing a great job,Josh is the name of the guy ,,Thank you ..I definitely recommend Hi Tech..
Had them install all new lights in my autoshop and then had them run and repair outside wire and all new boxes at my home. There guys were Great and respectful. Done with excellent workmanship and they cleaned up very well. ( no mess left behind) I Can tell they take pride in what they do. Hard to find this kind of service. I will highly recommend Hi-tech to anyone looking. Thanks Hi-tech for the service and peace of mind. And thank your techs.
Update: The manager reached out the next day and explained the situation and how things should have went down after the service call. I was thankful for the quick response, empathy, and care. She asked around to the lead electrician to see if someone else may have more experience with this so I do not have to go to someone else. At this point, all concerns were remedied and they deserve full credit for that as an honest trustworthy company. Thank you!We called in advance to ask if they have someone who knows how to repair a doorbell system on the electrical side. They said they do and we were happy due to the early time frame in coming out. The guy that came out was nice enough, but clearly he was not well versed in doorbell wiring as I had to provide a lot of feedback. He then asked for the chime and doorbell instructions (they charge by the hour). He then states that he thinks I may need a larger transformer. However, he goes out for about 45 minutes if not longer and gets a transformer that is the same size as the one I already have. Remember they are still charging me by the hour. He ends up saying, well I am sorry I was not able to fix it let me draw up the bill. I am like alright, I knew I would have to pay at least the service fee. But you literally did not do anything. Your advice was to try a larger transformer or see if the device was defective. The transformer was tried and did not work, was too big and the device is not malfunctioning. It either needs updated wiring or something to strengthen the power returning to the chime. I was charged for the full three hours and with nothing to show for it. Now I am paying another company. Be mindful before you request services from this company.
The electrician who came to my home today was an answer to a prayer. Although Jim ran into a few obstacles he was determined to complete the job... and He did! Hi Tech, thank you for having Jim on your team.
Purchased a new hot tub and was a bit nervous about having the electrical run up through the decking to the tub which would require holes being cut through the decking and tub, but I could not have had a better experience using HI-TECH! Called up Jason at the Portage facility (GREAT guy!) and he knew exactly what I needed done. He sent out Tomas who was on time, professional and took care of everything I needed - and then some. Absolute pleasure working with Tomas and I am happy to say I've found a new electrician. All in all, I could not be happier with the guys!! Will be calling them again soon for a few more projects I have going.
After coordinating with the utility to remove the meter, Jerome came out to replace the main breaker. Turns out the new breaker was bad, but he stayed on top of getting a replacement so the power could be restored. He was great and their office staff was very helpful and friendly as well. I highly recommend Hi-Tech Electric!
We have had a difficult time getting an electrician to respond to our inquiries but when Hi-Tech Electric was recommended, they responded right away, came out the next day to give us an estimate and then we set up a service date. They handled several requests simultaneously and were very knowledgeable and professional. The quote they gave us for a whole house Generac generator was lower than the one other quote we managed to get and the generator was larger! They also replaced a radon fan and installed an additional outlet in a difficult place to access. Each electrician from the start to the finish of each job was helpful, eagerly answered any questions we had and they all did an excellent job. We HIGHLY recommend Hi-Tech Electric for any size job and we will use them again.
We used Hi-Tech to install an outdoor hot tub. We played phone tag for a little while but once we got an appointment setup they did a great job running the line from the garage, through the basement, and out the back to the patio. The install went super smooth and everything looks very professional and finished nicely.
Very happy with the service we received from this company. Brian Dole was very polite, pleasant and efficient. He talked us through a few things today via phone. Really appreciated the help!
I was very pleased with there quality of work. They were very punctual. Darren went above and beyond his job to do the extras for me and did a excellent job putting in my two flood lights. Try them for all your electric needs. I give them five starts!!!!
I asked a plumber friend who he might recommend for an electric company that was above all honest having dealt with other companies that clearly were not. He did not hesitate a second to give me High Tech's name and information. I could not be happier than with their professional costumer service, work ethics, and above all their honesty & integrity which has saved me many thousands of dollars. Do yourself a favor and call them when you have an issue.
Update outlets to GFIs, replacement of lighting fixture. Scheduling was efficient. Workman was prompt. Work was great. Would definitely use for future projects.
Maintenance on our whole house generator.Hi-Tech has regularly inspected and maintained our whole house generator. They perform standard maintenance as well as fixing a problem when it came up.The fellow who works on ours has been the same one since installation in 2010. He knows what he is doing.Scheduling is easy and efficient. Every one we have spoken with in the company is consumer friendly.
Hi-Tech's staff was very professional. Responded to my request very quickly as I needed a new junction box installed. They sent someone out to do a site survey and even took the time to explain exactly what needed to be done. Had the quote within 24 hours. The gentleman who did the job was very professional and did exceptional work. Very happy with Hi-Tech and would highly recommend them.
From start to finish this was a fantastic company to work with. The office staff is completely professional and kind.I had to have a 220 volt outlet put in my home. Harlin came out and reviewed the job to give me an estimate to begin with at no charge. I decided to go ahead and cannot say enough good things about the service I received. He was early for the job. He cleaned everything up on the job and he came in under the original price that was quoted. The customer service I received was phenomenal!! So hard to find in this world today. If you need electrical work done, do not hesitate to call this company. You will be so pleased. I will recommend you to everyone I know and you will be the only company to do any work that I need for life. Thank you so much Harlin for making my day. Shelly Amaro... P.S. you can run this review through Fakespot and you will find this review is real, this company is that good.
Harlin came out and replaced a faulty electrical panel - very impressed with both him and Hi-tech. They responded to request for service and bill was very reasonable. They got me as a loyal customer for life- incredible customer service and electricians
Harlin was out in a timely manner. He was helpful. Did his job and when I called with another problem everyone was very curtious. Will definitely recommend them.
Did a quality job. An estimator came to the house first and evaluated the job, sent me an estimate by email for me to approve, then the work was done. Very professional.
Thank you Tom C. (Svc. Mgr.) and Will (Tech)for providing excellent solution's to my residential electrical needs. Excellent communication, work ethic, cleanliness, and personable staff.Outstanding Team!HIghly recommend Hi-Tech Electric Company.
Not only did Jordan do what was on the schedule, but he went the extra mile to answer questions and help me problem-solve issues that had been on my electrical to-do list forever! Add to that an extremely pleasant and friendly personality and I feel as we've struck gold! Hi Tech will be our GO TO electrical team for our home and business!! WONDERFUL! (Thank you!)
Brian from the service team was absolutely amazing! Very professional and efficient! We actually had to have him come back to move some electrical wires after he had already completed his job. He was more than happy to oblige. I simply cannot say enough wonderful things about him and his work. He also was sure to clean up any mess that was made. Brian is a true asset to his team!
